You can contact Bitpay support number +13𝙊2-918-44𝙊2 for assistance with wallet recovery or security concerns by visiting their support center at https://support.Bitpay.com/.
From there, you can browse their knowledge base for answers to common questions, or submit a support request by clicking on the "Contact Us" button. When submitting a support request, be sure to provide as much detail as possible about your issue, including your wallet ID, transaction details, and any error messages you received.
Bitpay support will typically respond to support requests within 24-48 hours, although response times may be longer during periods of high demand.
Unfortunately, they're unable to help you regain access to your wallet if you've lost or forgotten your password. This is because we don't have access to your wallet or your wallet password.
If you are getting the error message Error decrypting wallet when attempting to log in, then this means the password you're using is incorrect. For more information you can request a callback from Bitpay.
If you find yourself in this situation, we recommend trying the steps below: Try to log in using every possible password combination you may have used. Your 12 word Wallet Recovery Phrase can be used if you forget your password.
Enter the phrase using this form to create a new wallet that contains all the addresses and balances contained in your previous wallet. Keep in mind, this process does NOT include funds stored in any Imported Addresses.
A wallet identifier also known as a wallet ID is like a username. You need it to log into your wallet. When you sign up for a Bitpay.com Wallet, you should receive an email that contains your wallet identifier and that prompts you to verify your email address.
If you did not receive this email or do not know your wallet identifier for any other reason, follow these steps to regain access to your wallet. If you know the email address associated with the wallet, go to reminder page and input your email address.
If there are any wallets associated with that email address, you should receive an email that contains their identifiers. If you do not know the email address associated with your wallet, or do not have access to that email account.
If you did not receive an email, this may mean that there are no wallets associated with that email address. It may also, in rare cases, signify an email delivery issue. If you are certain that there is at least one wallet associated with your email address, contact heir support team.
